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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the Philadelphia International Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are from&nbsp;05:30AM – 9:00PM&nbsp;Monday -Sunday. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasks.Salary Range: $20.00 to $22.12 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Future Opportunities- Customer Experience Concierge, Centurion Lounge – Philadelphia Airport

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Lounge Services is part of the Amex's Membership Services team. We make membership an indisputable competitive advantage by being part of the Card Members digital's journey to find, access and experience lounges. We are looking for a talented and experienced NodeJS backend engineer to join our growing team. The successful candidate will be responsible for designing, developing, and maintaining scalable and efficient backend systems that power our applications. The ideal candidate will have a strong background in backend development, solid understanding of distributed systems, and experience with cloud technologies.Responsibilities:<ul><li>Design, develop, and maintain high-performance backend services and APIs.</li><li>Collaborate with multi-functional teams to gather requirements, architect solutions, and implement features that meet business needs.</li><li>Implement best practices for code quality, testing, and deployment automation.</li><li>Conduct code reviews, provide constructive feedback, and mentor junior engineers to foster a culture of continuous learning and improvement.</li><li>Stay updated on emerging technologies and industry trends, evaluating new tools and frameworks to improve efficiency and productivity.</li><li>Work closely with DevOps teams to deploy and manage backend services in cloud environments (e.g., AWS, Azure, Google Cloud).</li><li>Collaborate with frontend engineers to define API contracts and ensure seamless integration between frontend and backend systems.</li><li>Communicate effectively with team members, stakeholders, and management to provide project updates, status reports, and technical recommendations.</li></ul>Requirements:<ul><li>Bachelor’s degree in computer science, Engineering, or related field. Master's degree preferred.</li><li>3+ years of experience in backend development, with a strong proficiency in NodeJS.</li><li>Solid understanding of distributed systems architecture, microservices, and RESTful API design principles.</li><li>Experience with cloud platforms and services and containerization technologies (e.g., Docker, Kubernetes).</li><li>Proficiency in SQL and NoSQL databases</li><li>Strong problem-solving skills, with the ability to analyze complex technical challenges and propose effective solutions.</li><li>Experience with version control systems (e.g., Git) and CI/CD pipelines.</li><li>Excellent communication skills, with the ability to collaborate effectively with multi-functional teams and stakeholders.</li><li>Proven track record of delivering scalable and reliable backend solutions in a fast-paced, Agile/Scrum environment.</li><li>Ability to adapt to changing priorities, multitask effectively, and thrive in a dynamic, collaborative work environment.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - NodeJS Backend Engineer - Lounge Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology of #TeamAmex.How will you make an impact in this role?As a Senior Engineer in Cloud Engineering, you will be a key to the development of Hybrid Cloud Platform as Service (PaaS) architecture and systems that span multiple clouds ( AWS, GCP,Azure, Private Cloud). In this role you·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Perform Rapid POCs to prove software initiatives and validate ideas for large multi cloud platform deployments·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Actively participate in the design of new systems and the redesign of existing systems to meet product requirements, changing needs·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support engineers and product managers in rapid development and deployment in agile fashion·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Drive both high level and detailed design, conduct design reviews, and feature implementation·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Engage and work with cross-functional leaders to understand and help define business principles, goals and strategy within scope of responsibility.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate to senior leaders with regard to strategy direction and changes.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Mentor engineers and solution architects to ensure technology complexities are understood very clearly to implement solutions expeditiously with high quality.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Troubleshoot production issues by engaging support teams and assist in the resolution of issues; formulate action plan; interpreting the results to determine further action; perform root cause analysis to prevent future occurrence of issues; and create/update support RunbooksMinimum QualificationsBachelors or Masters in Computer Science or related field6+ years of experience in Cloud Platform Engineering 6+ years of experience in software development using golang, python or java 4+ years of experience with Kubernetes, distributed systems design and architecturePreferred QualificationsAWS/GCP/Azure/OpenShift experienceCKD/A, Public cloud solution architect certificationsTerraform, Ansible experienceSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. <ul><li>About American Express Cloud Engineering:American Express Enterprise Cloud provides a comprehensive platform that enables business critical applications to have Faster Time-to-Market for American Express. Enterprise Cloud offers dynamic rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, Data services, Chaos engineering and CICD Pipelines, etc. for application developers in a hybrid cloud environment. Enterprise Cloud enables Application developers to write modern scalable cloud native applications.American Express is embarking on an exciting Multi Cloud Hybrid Cloud transformation journey and is in search of an innovative and critical thinking engineers to build our Multi Cloud Hybrid Cloud Platform.About this Role and Responsibilities This position will report into the ‘Cloud Developer Interfaces and Cloud Orchestration’ Enterprise Cloud Engineering team.In this Senior Engineer role, you will be part of a highly talented team responsible for building scalable, secure, and highly available Cloud based Services within our Hybrid based platform-as-a-service (PaaS), while also gaining experience and getting exposure to many other open-source products as required.Your primary responsibilities will be to develop technical solutions to enhance the American Express Hybrid Multi Cloud platform, with a focus on building automation for highly scalable cloud services delivery.·Collaborate with the rest of the API/Orchestration engineering team, the UI engineering team, quality engineering tam and product management to build scalable high performant quality API and Orchestration solutions.·Research and apply recent technology and libraries that enable lean product development focusing on Chaos engineering ·Implement API/Middleware solutions which integrates with NSQL, platforms, Kubernetes and public cloud systems·Protect APIs with security integrations like – Okta, SSO, mTLS, HashiCorp Vault etc. ·Implement the best software practices that produce maintainable code, including usability patterns, code style conformity, integration, unit testing, and code review.·Willingness to learn new technologies and takes pride in how fast they develop working softwareQualifications:·Preferably a bachelor's degree in Computer Science or equivalent.·7+ years of experience in developing REST APIs using Google’s GoLang and/or Java.·Deep understanding of REST principle and deep understanding of Chaos engineering.·Strong experience with any NSQL databases (CouchBase and ETCD is preferable) ·Deep understanding of security integrations – Okta, mTLS, SSO, HashiCorp Vault etc. ·Deep understanding of API Gateways and their functions. ·Experience with any of the Container and cloud Orchestration technologies – Kubernetes, Helm, Terraform etc. ·Deep understanding of CI/CD process and tools like – GitHub/Actions, Docker, Jenkins, ·Good understanding of Infrastructure fundamentals like DNS, F5, Certificates, Containers, monitoring tools, Logging analytic tools, Firewalls &amp; Security policies·Successful track record of developing middleware solutions, with a strong focus on code quality, unit testing, integration testing, code quality analysis tools and API (Swagger) documentation. ·Familiar with agile application development methods. Understanding of QE processes in general.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - Cloud APIs & Orchestration

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?The Cloud product manager of enterprise cloud product will be part of broader enterprise cloud technology office cloud roadmap and delivery. This role will help achieving the primary outcomes of the multi cloud strategy including better agility, innovation, and economics for all technology teams.&nbsp;This technical product manager role will help define, document and drive enterprise cloud roadmap to deliver solutions that standardize and automate cloud platform services across multiple clouds in partnership with broader enterprise cloud and Amex teams to bring best developer experience.The position requires the ability to work independently, develop thought leadership and gain buy-in across stakeholders. A successful candidate will thrive in a dynamic environment filled with ambiguity and competing demands.&nbsp;Requirements<ul><li>Drives the defined enterprise cloud product vision, strategy, roadmap, goals; develop requirements and evangelize to stakeholders and peers to gain alignment and engagement.</li><li>Establishes the strategic approach for the management and monitoring of a product based on broad functional goals. Responsible for prioritization of features and capabilities.</li><li>Reviews the identified technical problems and solutions delivered by the team. Accountable for accurate and timely identification of risks, issues and changes required for their products.</li><li>Contributes to department strategy and goals. Leads in conducting research and analysis, understands the competitive landscape and the industry environment. Develops operational strategies as they relate to research and analysis. Develops highly complex recommendations for product enhancements for their respective products.</li><li>Owning key stakeholder relationships across journey experience, compliance, engineering, program management and leadership team.</li><li>Create product related awareness and marketing materials and evangelize the product and product strategy.</li><li>Collaborate with Engineering, Operations, and product team members on a day-to-day basis to define and implement roadmaps for enterprise cloud.</li><li>Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases.</li><li>Establish feedback loop with customers to incorporate product enhancements to increase cloud platform services adoption.</li><li>Be a promoter of the Cloud platform services to the American Express community and put continuous measures to increase Customer Net Promoter Score</li></ul>Minimum Qualifications<ul><li>8+ years of experience in Product Management driving cloud infrastructure services product delivery.</li><li>BS in Computer Science or equivalent experience, MBA a plus</li><li>Experience building enterprise scale technical product requirements and delivery of public cloud services in&nbsp; GCP and AWS.</li><li>Technical experience and good understanding in Kubernetes, Serverless, Databases, compute, network, storage, security, and observability tools in GCP or AWS.</li><li>Understanding of application development ecosystem across several languages (Java, .NET, Go, Python, etc.) and ability to drive the developer requirements across cloud product services.</li><li>Understanding of Continuous Integration and Continuous Delivery tools integration with cloud services</li><li>Distill a complex set of requirements into defined deliverables.</li><li>Explain complex concepts in a way that enables the team to understand what they are doing and why.</li><li>Ability to think strategically and execute tactically.</li><li>Strong communicator with results-driven attitude</li><li>Experience with agile methodology to drive software development and delivery.</li><li>Competent in using data-driven processes/tools for decision making.&nbsp;</li><li>At the core of Software Engineering, every member of our team should&nbsp;be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:</li><ul><li>Agile Practices</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Cloud Infrastructure Product Knowledge</li></ul></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Cloud Product Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?As a&nbsp;Senior Engineer&nbsp;in the&nbsp;American Express Enterprise Cloud team,&nbsp;you will be part of Cloud migration and migration tool development projects whilst playing a key role in the enablement of solutions that power cloud native application patterns across American Express Technologies. You will partner closely with applications teams across the company to understand business critical, customer facing capabilities and provide first class cloud solutions that seek to tackle these challenges in a scalable, reusable manner.<ul><li>Taking your place as a core member of an agile team driving cloud migrations, application onboarding to public cloud, solutions, and adoption of the latest cloud-native application patterns</li><li>Delivering solutions that focus on application eligibility criteria, platform consumption efficiencies, and workload placements, while balancing speed and time-to-market</li><li>Finding opportunities for adopting new technologies</li><li>Leading other engineers and scrum teams to deliver these solutions and enable businesses worldwide</li></ul>Minimum Qualifications<ul><li>8+ years of software development experience in a professional environment</li><li>Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred</li><li>Hands-on expertise with application design, software development, and automated testing</li><li>Development experience in any two programming languages – Java, Javascript, Python, Go</li><li>Experience with modern datastores like Redis, Couchbase, Cassandra &amp; Postgresql</li><li>Hands-on experience in cloud native application patterns and tools, micro services architectures, application migrations to any cloud platform</li><li>Experience in using public cloud platform services, like AWS / Azure / GCP</li><li>Excellent understanding of Infrastructure, Virtualization, Containers, Network, Storage, monitoring tools, Logging analytic tools (Splunk, etc.)</li><li>Preferred hands-on experience with Continuous Integration/Continuous Deployment tools such as Jenkins, GitHub Actions</li><li>Preferred hands-on experience with Cloud technology such as OpenShift/ Kubernetes, Service Mesh, Docker, Envoy and control plane.</li><li>Deep understanding of Agile principles and processes</li><li>Proven experience leading teams of engineers</li><li>Strong problem-solving skills and a desire to learn through experience.</li><li>Excellent collaboration in a team environment and comfortable in group based working sessions.</li><li>Working experience as part of an Agile team.</li><li>Proficient oral and written communication skills.</li></ul>Preferred Qualifications<ul><li>Exposure to application discovery and dependency mapping as part of app migration and rationalisation activities and tooling</li><li>Help drive the next generation hybrid cloud migration strategy and execution</li><li>Contribute to best-in-class developer experience on the cloud platforms</li><li>Bringing your expertise to manage applications to AWS Cloud </li><li>Understand the current application infrastructure and suggest changes to it.</li><li>Define and document best practices and strategies regarding application migration and maintenance.</li><li>Collaborate with various stakeholders such as platform, security, network, database, operations and application to understand the risks, mitigation plans, milestones to align with Cloud projects.</li><li>As a part of core team member of cloud migrations, should contribute in application selection for the next waves of migration</li><li>Collaborate with the technology vendors, cloud partners to help build/implement versatile innovative solutions to secure workloads in public cloud environments</li><li>Lead design and development ownership on migration tool to migrate applications from private to public cloud </li><li>Lead and mentor teams of engineers through ongoing development efforts</li><li>Collaborate and liaise with stakeholders across different locations whose inputs are needed for the migration tool development</li><li>Identifying exciting opportunities for adopting new technologies to support both existing needs and predicting future challenges&nbsp;</li><li>Work closely with product managers, platform, and application engineers to implement versatile solutions to exciting, large-scale problems</li><li>Demonstrate increased self-reliance to achieve team goals</li><li>Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking</li><li>Be a productivity multiplier for your team by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results. </li><li>Mentor and guide junior team members to success within the team</li><li>Lead a culture of innovation and experimentation, engage in fun and outcome-oriented culture, and always be ready to try new concepts without fear of failure.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Engineer - Cloud Solutions

You Lead the Way. We’ve Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let’s lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Let’s build on what you know.The Enterprise FinOps team is a key pillar within the Global Infrastructure Product Services organization.We are seeking an enthusiastic and detail-oriented Enterprise FinOps Practitioner to join our dynamic team as a Senior Analyst.This role is an excellent opportunity to gain hands-on experience with financial operations and public cloud financial management.The successful candidate will support the optimization of financial processes, contribute to cost-optimization initiatives, and assist with the management of financial data and reporting using advanced analytics and visualization tools.Here’s just some of what you’ll do:<ul><li>Assist with monitoring and analyzing financial performance using data analytics tools</li><li>Support the creation and maintenance of detailed dashboards to visualize financial metrics and KPIs</li><li>Utilize data visualization techniques to present financial data in a clear and insightful manner</li><li>Help identify trends, patterns and anomalies in financial data to support cost optimization and efficiency improvement</li><li>Collaborate with cross-functional teams to drive financial best practices and cost management</li><li>Ensure accurate and timely financial reporting and analysis</li><li>Support the creation and maintenance of financial models to attribute and allocate costs</li><li>Stay up-to-date with the latest cloud cost management tools and best practices</li><li>Find opportunities for continuous innovation</li><li>Collaborate with Engineering, Finance, and Product teams, customers, key partners, and colleagues to support cost attribution solutions</li><li>Assist with ensuring that cost attribution tools are updated, user-friendly and scalable</li></ul>Are you up for the challenge?Here’s what you should have:<ul><li>Knowledge of FinOps practices and frameworks</li><li>Strong analytical skills and problem solving-skills, with a proficiency in data analytics, visualization and financial modeling tools</li><li>Proficiency with data visualization tools (Power BI, Tableau)</li><li>Ability to translate business requirements to product deliverables</li><li>Expertise in Apptio Cloudability is preferred, Apptio TBM a plus</li><li>Experience with Agile methodologies is desirable</li><li>Proficiency with industry recognized ETL methods, processes and standards</li><li>Proficiency with KPI and metric design</li><li>Ability to effectively prioritize and manage multiple tasks and projects with competing deadlines</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Data Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.American Express has embarked on an exciting transformation driven by an energetic team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative products and services at a rapid pace join our transformation team. You will join a team of rock star engineers that will deliver the next generation of automation tooling and collaboration software.&nbsp;This automation tooling will support CI/CD within American Express across all platforms. You will work across a wide range of tools and use an even wider range or technologies to deliver world class solutions. The innovations you create will handle the gathering of analytic data across American Express and enable teams to measure end to&nbsp;end product&nbsp;delivery time and create self-service dashboards and reporting. You will create custom solutions using the latest&nbsp;open source&nbsp;technologies to serve our customers within American Express. We will wear many hats; we will work fast and smart and adapt and iterate quickly. Some of the things you will be doing are:&nbsp;<ul><li>Taking your place as a core member of an agile team driving the latest development practices&nbsp;</li><li>Opportunity to work on solutions to enable Cloud Native Engineering&nbsp;</li><li>Writing code and unit tests, working with API specs and automation&nbsp;</li><li>Identifying opportunities for adopting new technologies&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>&nbsp; &nbsp; &nbsp; &nbsp;Bachelor's degree in Computer Science, Engineering, or a related field followed by 5+ years of experience in a modern development stack (Java, Python or Golang) is required</li><li>Experience in application design, software development, and testing, preferably in an Agile environment</li><li>Hands-on experience in infrastructure engineering and deep understanding of Linux OS</li><li>Hands-on experience of Docker, Kubernetes and OpenShift </li><li>Experience with relational and NoSQL databases, including PostgreSQL,&nbsp;MongoDb, Couchbase, or Cassandra is a plus</li><li>Experience designing and developing REST APIs for high volume clients.&nbsp;</li><li>Experience with continuous integration tools (Jenkins, Gitlab CI) a plus.&nbsp;</li><li>Experience with automated build and test frameworks a plus.&nbsp;</li><li>Aptitude for learning and applying new technologies and translate them into working software.&nbsp;</li><li>Experience with container and container orchestration technologies, such as Docker and Kubernetes, a plus.&nbsp;</li><li>Experience with collaboration tools (GitHub, JIRA, Confluence, etc.), a plus.&nbsp;</li><li>Strong analytical, problem-solving/quantitative skills&nbsp;</li><li>Willing to take risks, experiment, and share fresh perspectives&nbsp;</li><li>Ability to effectively communicate with internal and external teams</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Engineer - Java/Python/Golang

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmexExperience in application design, software development, and testing, preferably in an Agile environment. <ul><li>Experience with relational and NoSQL databases, including PostgreSQL, MongoDb, Couchbase, or Cassandra is a plus. </li></ul><ul><li>Experience designing and developing REST APIs for high volume clients. </li></ul><ul><li>Experience with continuous integration tools (Jenkins, GitHub Actions) a plus. </li></ul><ul><li>Experience with automated build and test frameworks a plus. </li></ul><ul><li>Aptitude for learning and applying new technologies and translate them into working software. </li></ul><ul><li>Experience with container and container orchestration technologies, such as Docker and Kubernetes, a plus. </li></ul><ul><li>Experience with collaboration tools (GitHub, JIRA, Confluence, etc.), a plus. </li></ul><ul><li>Strong ability to develop unique, outside the box ideas </li></ul><ul><li>Strong analytical, problem-solving/quantitative skills </li></ul><ul><li>Willing to take risks, experiment, and share fresh perspectives </li></ul><ul><li>Ability to effectively communicate with internal and external business partners. </li></ul><ul><li>Experience with leading mid size teams</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - CI/CD Solutions Engineering

American Express invites you to share your resume so that you can be considered for future Manager and Senior Manager (Band 35) opportunities within the Corporate Function Control Management team at American Express National Bank (AENB).You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.&nbsp;American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:·Issuing and servicing charge and credit cards for the consumer and small business segments;&nbsp;·Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;&nbsp;·Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Function Control Management Team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).AENB is looking for Managers and Senior Managers for roles within following teams:Control Management Governance &amp; Reporting Team:The objective of the AENB Control Management Governance &amp; Reporting team is to establish the Operational Risk and Controls strategy for AENB, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.Control Management Risk ID, Assessment &amp; Testing Team:The objective of the AENB Control Management Risk ID, Assessment, Testing &amp; Reporting team is to identify, assess and mitigate Operational Risk within BU processes for AENB to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Control Management Issues, Events &amp; Remediation Team:The objective of the AENB Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.Control Management Process Risk Reduction Team:The objective of the AENB Control Management Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.Required Qualifications:·(Manager: 3+ Years) (Senior Manager: 4+ Years) experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities·Strong project management, communication, and interpersonal skills·Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards·Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectivelyPreferred Qualifications:·Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous·Experience in at least one of the following:oTranslating operational risk strategy and appetite into execution guidelinesoTracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholdsoOversee the implementation of the operational risk governance frameworksoCommunicating and ensuring understanding and adherence to operational risk procedures and standardsoFacilitating the operational risk exam management processes·Experience in financial services industryORMCMSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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