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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Role Objective:We are seeking an upbeat, self-motivated colleague to join our dynamic Early Tenure team as an Account Development Consultant. The Early Tenure Team is responsible for the on-boarding and early tenure treatment of our newly acquired commercial clients. The ADC’s role is focused on driving charge volume by completing the onboarding of client’s business and corporate programs. This includes engaging, educating, and growing new commercial card clients through outbound, dialogic treatment to ramp spend and build meaningful, deep, and loyal relationships. This is a great opportunity to be a part of a strong, dynamic team that is responsible for the most critical moments of a client’s tenure and sets the trajectory for their relationship ahead with American Express.Responsibilities:<ul><li>Outbound telephone-based consultation and account development. </li><li>Understand client needs, provide appropriate solutions and resolve/redirect client concerns.  </li><li>Use consultative selling &amp; negotiation skills to achieve growth in charge volume. </li><li>Quickly earn client trust to recommend payment efficiencies, while&nbsp;demonstrating value.</li><li>Develop cross-functional partnerships to&nbsp;optimize Blue Box values.</li><li>Adhere to Blue Box Values, GCS Sales Practices and Standard Operating Procedure and American Express Leadership Behaviors.</li><li>Be a champion of and for Compliance within US SME AD and GCS.</li><li>Training will be 5 weeks fully onsite in Phoenix, AZ.</li><li>After training, colleagues will have flexibility to work in the Hybrid model (3 days onsite).</li></ul>Qualifications:<ul><li>Business and Corporate Program Knowledge preferred</li><li>Prior consultative sales or account development experience, preferably in an outbound call environment.</li><li>Effective account development with proven experience in building and managing an effective "pipeline" of growth opportunities.</li><li>Must&nbsp;possess the ability to build and leverage relationships with internal colleagues and support personnel.</li><li>Proven ability to handle multiple priorities, work in a fast-paced environment and make decisions quickly while&nbsp;demonstrating flexibility, resourcefulness, personal accountability, and resiliency.</li><li>Must have proven organizational, self-motivation, and excellent time management skills, with a strong attention to detail, and the ability to meet critical deliverables and deadlines.</li><li>Convey a focused work ethic &amp;&nbsp;possess an enthusiastic “can do” attitude.</li><li>Experience with SalesForce.com and intranet-based applications/platforms a plus.</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Account Development Consultant

American Express invites you to share your resume so you can be considered for future opportunities with the Phoenix Travel and Lifestyle Services team.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications:<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am EST including weekends</li><li>Locations: Phoenix Arizona</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Hiring for Future Opportunities:  Travel Consultant -Travel & Lifestyle Services, Phoenix, AZ

American Express invites you to share your resume so you can be considered for future opportunities with the Sunrise Fl, Travel and Lifestyle Services team.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. You can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.&nbsp;If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications:<ul><li>1 year experience in tourism, travel, hospitality or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am EST including weekends</li><li>Locations: Sunrise, Florida</li></ul>Salary Range: $20.00 to $28.85 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Hiring for Future Opportunities: Travel Consultant -Travel & Lifestyle Services, Sunrise, FL

POSITION DESCRIPTIONTitle: Director of Strategic LitigationOrganization: RAICES (<a href="https://www.raicestexas.org/" target="_blank">https://www.raicestexas.org/</a>)Location: San Antonio, TXReports to: Legal DirectorORGANIZATION OVERVIEW:RAICES (Refugee and Immigrant Center for Education and Legal Services) is a Texas-headquartered nonprofit organization that provides comprehensive legal and social services to immigrant, refugee, and asylum-seeking people and families. Established in 1986, RAICES works to support individuals of all ages facing complex legal challenges and provides critical assistance at pivotal stages of the immigration process.As the largest immigration legal services provider in Texas and a leading refugee resettlement services agency, RAICES believes in a country where everyone has access to legal and social services — no matter where you come from. A place where people don’t have to go to court to face a giant institution on their own. A place where people don’t have to navigate a maze of local, state, and federal bureaucracies created to keep them out.RAICES has a current staff of 300-plus (approximately two-thirds of whom are focused on legal services), and an annual operating budget of over $38 million. The organization maintains a diversified funding portfolio, including public grants and contracts and private philanthropic contributions. The organization is overseen by a six-person Board of Directors. RAICES’ strategic litigation efforts began in earnest in 2019 and – like the rest of the organization – has grown significantly in size and scope of work,&nbsp; necessitating a skilled and experienced litigation professional to lead this dedicated unit.RAICES has been on the frontlines of the fight to defend the human and legal rights of immigrant, refugee, and asylum-seeking people and families for four decades.(For more information on RAICES see <a href="https://www.raicestexas.org/" target="_blank">https://www.raicestexas.org</a>)LOCATION:The Director of Strategic Litigation will reside in Texas. RAICES’ headquarters and much of its legal team is based in San Antonio, though RAICES staff live and work throughout the state. Relocation assistance is available for a successful candidate not currently living in Texas.OPPORTUNITY:The new Director of Strategic Litigation will be able to leverage the considerable RAICES brand and reputation in building out and leading a best-in-class strategic litigation program. They will have the chance to work with a dedicated and mission-driven legal team and Executive Leadership group who are aligned in their commitment to expand the scope and impact of RAICES’ strategic litigation work. This position is an ideal opportunity for an experienced legal professional with personal passion and connection to the communities RAICES serves and a desire to impact policy and system changes in one of the most critical social issues of our time.THE POSITION:The Director of Strategic Litigation is responsible for leadership of a specialized, six-person Litigation Unit that sits within RAICES’ multi-disciplinary Legal Team. The Litigation Unit acts on appeals of RAICES clients’ immigration matters in federal court and initiates strategic lawsuits or actions against parties (including the U.S. Government) violating the human rights of vulnerable immigrants, detainees , and asylum seekers. In addition to maintaining and managing a personal caseload through all phases of litigation, the Director of Strategic Litigation will work collaboratively with the Legal and Executive Teams to create an integrated litigation strategy to advance RAICES’ work and mission.The Director of Strategic Litigation will provide leadership in shaping legal arguments, developing and delivering case strategies, conducting strategic litigation, expanding RAICES’ policy and advocacy capabilities, managing work flows, and mentoring staff attorneys to ensure that all litigation work is conducted to the highest possible standard. This position also works collaboratively with other Legal and Program teams, stakeholders, and key partners, and will act as spokesperson/liaison for RAICES in communications &amp; media, fundraising, and other external-facing activities.CANDIDATE PROFILE:You are an experienced and accomplished legal professional who is passionate about human rights and social change. You are drawn to and energized by opportunities to build and grow new programs, strategies, and approaches. You have deep litigation expertise – including at the federal level – and the ability to think creatively about how to use litigation and litigation-adjacent tools to advance a mission. You have content expertise in the areas of immigration, asylum, detention, and/or other directly related human rights issues. You are a skilled manager who prioritizes coaching and professional development and has a track record of building high-performing teams and a values-driven culture. Your career history includes time in policy/advocacy environments and some interest, knowledge, or experience in integrating policy and legal strategies.RESPONSIBILITIES:[NOTE: It is understood that no single candidate will have equal expertise across all these areas of responsibility. Successful candidates will demonstrate a compelling combination of many of them and the self-awareness and professional maturity to leverage existing or new resources in the area(s) where they lack personal experience.]1. Strategy, Outreach &amp; Program Development• Work with the Legal Director and CEO to create an overall strategy for the Litigation Unit, including assessment, development, and supervision of RAICES’ current litigation portfolio;• Build and directly supervise the Litigation team to successfully implement programs and strategies, and to ensure all cases have a high-quality legal review and are in full compliance with RAICES policies &amp; procedures, contract/grant requirements, and immigration law best practices;• Collaborate with leadership across all RAICES legal programs, advising on case strategy as it relates to pending or potential litigation;• Lead case management meetings and debrief sessions and counsel Litigation and Legal teams on ethics issues, in coordination with Legal Director and CEO;• As RAICES’ subject matter expert in litigation:- Coordinate with other Legal Units to facilitate information-sharing and coach/train other units and lawyers;- Coordinate with External Affairs on proposed legislation affecting immigrants and immigration law;- Coordinate with External Affairs to promote cases and client stories;- Coordinate with the Case Management Unit to support litigation clients with case assistance or social services and to promote seamless, wrap-around service model;• Maintain timely and consistent communication with RAICES leadership, staff, funders, community partners, and volunteers to create strong working relationships;• Build and steward strategically advantageous relationships with external partners, stakeholders, co-counsel, and other external consultants, and serve as a liaison for RAICES in these relationships;• Work with pro bono counsel and other stakeholders on federal lawsuits;• Assist in the cultivation and stewardship of donor relationships as needed and to attract and steward pro bono partners;• With the approval and collaboration of senior management, act as a public representative for RAICES on litigation cases and issues related to impact litigation, including external collaborations, communications, and/or media appearances.2. Supervision &amp; Staff Development• Manage and support the Litigation Unit – 1 supervising attorney, 2 staff attorneys, and 2 legal assistants in addition to the Director – with an emphasis on ongoing coaching and mentoring;• Oversee recruitment, hiring/selection, retention, and evaluation efforts to create a positive, high-functioning, collaborative team culture;• Develop and implement performance metrics with clear accountabilities, measures for success, and desired outcomes that align with team and organizational goals;• Thoughtfully manage capacity, prioritize workloads, troubleshoot challenges, and assist staff with professional development plans;• Ensure team members adhere to all policies &amp; procedures by providing relevant training – including legal ethics – and the most up-to-date guidance regarding immigration law, trends, and policies.3. Operations• Work with the Legal Director(s) to develop and monitor intake procedures, case acceptance policies, and caseload targets and limits;• Review and prepare co-counsel agreements, MOUs, agreements with partners, engagement letters, and other agreements in coordination with the Legal Director and CEO;• Participate in reviewing grant/contract funding opportunities for RAICES, and maintain a strong, working knowledge of awarded grant/contract requirements to ensure compliance and promote best practices;• Ensure all staff are trained on grant/contract requirements;• Ensure program data is consistently collected and reported for monthly financial reports, annual budget submissions, and ongoing budget amendments;• Ensure all KPIs are tracked and timely reported to leadership on schedule or as requested;• Participate in the budget process for the Unit and monitor expenses to ensure spending in accordance with the approved budget.REQUIRED SKILLS &amp; EXPERIENCE (Must Have):• Five to ten years of experience practicing complex and sophisticated litigation in federal and appellate courts;• Ability to develop and articulate an immediate and longer-term vision for litigation programs and how they can be successfully integrated into organizational strategy;• Exceptional people and team management skills with a minimum of three years of supervisory experience leading other attorneys and legal support staff;• Excellent interpersonal skills with the ability to build and work in coalitions, and to grow and maintain effective individual and institutional relationships;• Strong communication abilities, including experience or aptitude for engaging with media, external partners (law firms, coalitions partners, elected/appointed government officials), funding organizations, and high-net-worth donors;• Experience with and understanding of the creation and management of revenue and expense budgets;• Juris Doctorate from an ABA-accredited law school;• Current state bar membership in good standing with the United States;• Licensed or able to become licensed in the Western District of Texas, 5th Circuit Court of Appeals, and the D.C. District Court;• Ability to pass a Federal Background Check.DESIRED SKILLS &amp; EXPERIENCE (Nice to Have):• Minimum of three years of experience in nonprofit organizations and leadership;• Trial experience and/or existing familiarity with civil rights and/or immigration law;• Demonstrated knowledge and interest in reform of the immigration system and combating systemic injustice;• Bilingual in English and Spanish;• Experience incorporating the perspectives of multiple communities, including BIPOC communities, in the consideration of impacts and outcomes of decision-making;• Understanding and/or experience of managing in a unionized labor environment;• Understanding and/or experience litigating various statutory and constitutional causes of action, including cases arising under the Federal Tort Claims Act, the Freedom of Information Act, Habeas Corpus, Mandamus, the Administrative Procedures Act, the Immigration and Nationality Act, Bivens actions, and international human rights law;• Licensed in the Southern and Northern District of Texas.DESIRED PERSONAL QUALITIES &amp; CHARACTERISTICS:• Strong cultural competence and understanding of the diverse needs, experiences, and contributions of the individuals and communities RAICES engages and serves;• High levels of professional maturity, emotional intelligence, empathy, and self-awareness;• Demonstrated commitment to advancing social justice as evidenced by job, pro bono, volunteer, and/or intern experience;• Strong diversity, equity, inclusion, and belonging (DEIB) lens, with the experience to lead by example in centering racial, sexual, and gender equity, as well as disability justice, in all facets of an organization;• Ability to connect authentically with people at all levels of power, privilege, ability, socio-economic status, and ideologies across the political spectrum;• Positive and engaging bridge builder, collaborator, and reliable partner – internally and externally;• Agile, flexible, and adaptable; capable of dealing with energized (often hostile) opposition and complex issues and situations.COMPENSATION AND BENEFITS:RAICES is offering a market-leading compensation package including a starting base salary in the range of $130,000 to $150,000 and generous benefits. Benefits include: comprehensive medical, dental, and vision coverage; generous PTO plus 14 paid holidays annually; 10-week Parental and Postpartum Leave (which can be taken in two nonconsecutive installments); Flexible Spending, Health Spending, and Dependent Care Accounts; 403(b) retirement plan with no waiting period on eligibility, immediate vesting after 90 days, and employer-match up to 4%; professional development opportunities, including biannual employee training allowances and annual subscriptions to LinkedIn Learning, and wellness initiatives including hybrid work schedules and workshops on secondary trauma, grief, and healing.TO APPLY:Inquiries, nominations, or applications (including a resume and cover letter framing interest and fit with this Recruitment Profile) can be sent in confidence to: <a href="mailto:search@kevinchasesearch.com" target="_blank">search@kevinchasesearch.com</a>. We are pleased to answer any questions or supply further information.Kevin Chase Executive Search Group has been retained to lead this recruitment effort on behalf of RAICES. RAICES is an equal opportunity employer that champions a diverse workforce and anti-racist principles and practices. KCESG and RAICES do not discriminate on any basis, including sex, age, class, gender identity or expression, ethnicity, ancestry, military status, genetic information, marital status, physical or mental ability or disability, race, religion, sexual orientation; access to public benefits and/or housing voucher assistance; other sources of income that do not conflict with the fundamental values or needs of the organization; veteran status; criminal record provided the past convictions do not impact funding, the organization’s values and mission, the employee’s ability to perform their core job duties, and licensing requirements; or any other characteristic protected by law.CONTACT INFORMATION:Kevin Chase, Managing Partner<a href="mailto:Kevin@kevinchasesearch.com" target="_blank">Kevin@kevinchasesearch.com</a>Catie DiFelice, Senior Consultant<a href="mailto:catie@kevinchasesearch.com" target="_blank">catie@kevinchasesearch.com</a>All inquiries or referrals will be held in strict confidence.Please note that all education, dates of employment, compensation and other information provided will be verified prior to an offer of employment.

Director of Strategic Litigation

Siebert Williams Shank &amp; Co., LLC (“SWS” or the “Firm”) (a FINRA-registered broker/dealer) is seeking to add a knowledgeable, driven, intellectually curious and experienced compliance professional to the team led by the Chief Compliance Officer. The selected candidates will be responsible for supporting the firm’s overall compliance program including developing policies and procedures, communicating all regulatory changes to the taxable fixed income, municipal &amp; equity securities sales &amp; trading, public &amp; corporate finance groups, and training, testing and assessments. In addition, the selected candidates will assist with risk management, provide advice on and oversight of SWS’s compliance with US securities laws and regulations through critical thinking and proper application.SWS is a full-service investment banking and financial services company dual-headquartered in New York and Oakland. SWS is a perennial leader as a co-manager of investment-grade corporate debt, a national leader in public finance investment banking, a named dealer on more than 50 commercial paper programs, and a seasoned and successful share repurchase agent. All activities are supported by a robust secondary sales and trading platform, and a sound regulatory capital base. We are a SEC-registered securities broker-dealer and member of the Financial Industry Regulatory Authority (FINRA) and the Municipal Securities Rulemaking Board (MSRB).Essential Duties and Responsibilities• Support compliance efforts related to supervisory oversight, training, e-mail surveillance, branch office exams, FINRA licensing and registrations, anti-money laundering supervision, and advertising• Work with senior management, Legal, Compliance, HR, Marketing, registered representatives, and other key constituencies to train, promote and enhance a culture that encourages ethical conduct and a commitment to compliance with applicable laws and regulations• Monitor the effectiveness of established compliance processes and controls across all business lines and recommend and implement enhancements; work in conjunction with department managers to update the Firm's Written Supervisory Procedures (WSPs) based on new rules and regulations and/or process enhancements and communicate such changes simply and efficiently to affected business units in order to minimize bureaucracy and process burden• Provide compliance support for the Municipal Securities Division, with a focus on the Public Finance underwriting business• Provide advice on MSRB, FINRA, and SEC rules, regulations and interpretive guidance, as well as applicable internal policies and procedures• Review and approve political contribution requests, sponsorship requests, bond ballot contributions, and quarterly MSRB G-37 filing• Demonstrate ability to effectively review and analyze complex situations and apply judgment to resolve issues in a timely manner with minimal supervision• Proficient in time management and able to initiate and manage projects• Mange KYC process on new customers, enforce accurate review of OFAC searches• Assist with managing regulatory exams, investigations and inquiries conducted by FINRA, SEC and state regulators coordinating with regulators, auditors, compliance personnel and each business unit management• Continually assess the inherent risk of business units as well as the effectiveness of mitigating controls to minimize the residual risk of reputational damage, regulatory consequences and other operational risk• Assist with the supervision of sales related activities• Integrate industry benchmarking and best practices through ongoing research, education, and industry affiliations• Develop and conduct compliance training ensuring courses are compatible with regulationsQualifications• Bachelor's Degree or equivalent work experience• Series 7, 24, 14, 52, 53 required; other regulatory licenses desired• At least 7 years working for a broker-dealer, with at least 5 years of compliance experience• Experience with fixed income products (notably municipal, corporate, government, and agency bonds) and equity securities required to determine appropriate control points where one might mediate to manage compliance and effective internal controls• Robust knowledge of and experience with FINRA, MSRB and SEC rules• Experience coordinating broker-dealer regulatory exams and responsesBonus Points if you:• Have either been a CCO or the number two compliance professional for a SEC registered and FINRA member broker-dealer• Have Operations experience including but not limited to TRACE, RTRS, CAT/CAIS reporting• Possess a genuine love for complianceWe are Committed to Fair Pay. At SWS, we are committed to fair, transparent pay and strive to provide competitive, market-informed compensation. The target total fixed compensation range for this position is $150,000 - $200,000. Compensation for the successful candidate will be determined by the candidate’s particular combination of knowledge, skills, competencies and experience. This position is also eligible for a discretionary bonus.SWS empowers talented and highly motivated individuals to thrive independently and collectively. We offer a competitive compensation package, an inclusive working environment and exceptional employee benefits. Our benefit program is designed to provide employees and their dependents with support in maintaining health and financial protection.Siebert Williams Shank &amp; Co., LLC is an Equal Opportunity Employer: EOE/M/F/V/D committed to a diverse workforce. We welcome and value the people and concepts that move our firm, our industry, and our communities forward. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.

Compliance Officer

Law Clinic Office CoordinatorMichigan State UniversityCollege of LawJOB SUMMARYIn order to fully function and support the clients of the MSU Law Clinic, the Clinic is seeking a highly motivated, self-driven individual to perform important day-to-day tasks for the Clinic as well as grow the Clinic’s public facing platforms and assist with faculty projects as they arise. The Assistant will be the initial contact with the Clinic for all clients and potential clients, as well as those who come to visit the Clinic in the Law College. They will work with confidential client information as well as confidential student data and maintain a high attention to detail. The Clinic is a closely connected team that values public service, and this position will be a part of that team.&nbsp;<ul><li>This position requires a valid vehicle operator’s license to perform duties of this position.</li><li>This position is currently grant funded for a two-year contract, with the expectation of securing additional funding to extend the role beyond the current grant cycle.</li></ul>DUTIES AND RESPONSIBILITIES&nbsp;<ul><li>Interaction with the public and clinic clients<ul><li>All front desk duties, including but not limited to answering phones, providing referrals, and assisting with client needs.</li><li>Coordinating 4-5 clinic events per year, including the planning, publicity, organization and food for the event. Events involve both students and external stakeholders with approximately 25-50 attendees. May include remote attendees.</li><li>Work as the point of contact for the Institute for Continuing Legal Education (ICLE) for the Law College.&nbsp; This includes, but not limited to, setting up new accounts and submitting online book requests.&nbsp;</li></ul></li></ul><ul><li>Office Administration<ul><li>Manage both electronic and paper filings in case files and using the CLIO case management system.</li><li>Handling travel arrangements for both clinic faculty and students, including conference and event registration.</li><li>Assist in developing and implementing policies and procedures for general office operations.</li><li>Perform various clerical duties including filing documents, data entry, photocopying, scanning inventory, and maintaining office supplies.</li><li>Processing incoming and outgoing mail, which may include daily trips to the East Lansing Post Office to check the Clinic’s P.O. Box for court documents, a responsibility shared with the Office Manager.</li><li>Maintain the clinic calendars for Client Intake Room schedules as well as parking spots and other clinical space coordination.</li><li>Assist with collecting student clinic hours, which is required by the American Bar Association for accreditation and sending those reports to their respective clinic director.</li><li>Assist clinic faculty with various projects as assigned, including clinic-specific community outreach and research projects.</li><li>Assist with collecting benchmarking data regarding clinic operations from the Big 10 law schools and&nbsp; Wayne State University Law School.</li></ul></li></ul><ul><li>Communication<ul><li>Increase and improve both external and internal communications about the Clinic and its successes.</li><li>Assist with weekly social media posts by working directly with clinic faculty to identify areas and issues to highlight.</li><li>Draft monthly emails with Clinic updates for approval to distribute to faculty and staff.</li><li>Develop a Clinic newsletter to be distributed once a semester both internally and externally.</li><li>Work with the Law College communication team to ensure seamless promotion of Clinic successes.&nbsp;</li></ul></li></ul>REQUIRED EDUCATION/EXPERIENCE/SKILLS<ul><li>The job requires: knowledge equivalent to that which normally would be acquired in the first two or three years in college, technical school or a related field; six months to one year of related and progressively more responsible or expansive work experience in customer service or in performing tasks related to the area of employment; or an equivalent combination of education and experience.</li><li>Valid vehicle operator’s license to perform duties of this position.</li></ul>DESIRED EDUCATION/EXPERIENCE/SKILLS<ul><li>Bachelor’s degree from an accredited higher educational institution.</li><li>Strong written and verbal communication skills.</li><li>The position requires or will require prior to completion of the probationary period: knowledge of basic personal computer terminology and operations, and ability to use e-mail and the Internet.&nbsp;</li><li>Familiarity with the Clio case management system.</li><li>Ability to use the Microsoft Office Suite.</li><li>Familiarity with the Concur travel system.</li><li>Familiarity with social media and newsletter development and design.</li><li>Ability to work on a strict deadline.</li><li>Understanding of legal systems, both state and federal.</li></ul>Applicants should apply on-line at&nbsp;<a href="https://careers.msu.edu/" target="_blank">https://careers.msu.edu/</a>MSU is an affirmative action, equal opportunity employer.

Law Clinic Office Coordinator

<h4>Cybersecurity Consultant (Internal Audit Facilitator)</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Sr. Cybersecurity Consultant (Regulatory &amp; Audit) to work in Fidelity’s Enterprise Cybersecurity division in Smithfield, RI!<h4>The Team</h4>The Enterprise Cybersecurity (ECS) Regulatory &amp; Audit team helps ECS and corporate partners manage firm-wide cybersecurity risk by providing key support services. As part of Cyber Regulatory &amp; Audit, the ECS Internal Audit Engagement (IAE) team supports 25-30 internal audits annually. IAE seeks to reduce cyber risk through improved engagement and partnership with ECS Product Areas and Audit to ensure alignment, transparency, and efficiency throughout pre-audit, active audit, and post-audit efforts.<h4>The Role</h4>The ECS Internal Audit Engagement (IAE) team is seeking a hard-working and expert cybersecurity risk professional to support and partner with ECS Product Areas and Fidelity Corporate Audit. The role requires steadfast collaboration throughout the three phases of audit engagement: pre-audit (roadmap alignment, pre-audit control risk gap assessments, trend/theme analysis), active audit (risk quantification, drafting action plans, facilitating risk acceptances), and post-audit (action plan closure, reporting and metrics).<h4>The Expertise and Skills You Bring</h4><ul><li>Proven Risk Management and Mitigation experience </li><li>Strong Risk, Process, Cyber Threat Analysis, and Control Gap Assessment skill </li><li>Broad knowledge of cybersecurity threats and tactics </li><li>Understanding of NIST Cybersecurity Framework standards and practices, COBIT 5 </li><li>Knowledge of Operations &amp; Technology (identity &amp; access management; physical/personnel security; security ops assessments), Information Risk Management (vendor risk management; cloud computer security; data management), Software Development Process and application security. </li><li>Understanding of FAIR (Factor Analysis of Information Risk) cyber risk framework </li><li>Familiarity with Archer GRC, Jira, and ServiceNow </li></ul><h4>General Business Skills</h4><ul><li>Experience working as corporate/internal auditor or working with corporate audit function </li><li>Analyst mentality to deep dive into audit findings to understand and communicate risks and appropriate responses </li><li>Highly motivated, self-directed, independent problem solver with attention to detail. </li></ul><h4>Responsibilities</h4><ul><li>Partner with internal teams to identify ECS control gaps </li><li>Partner with Audit and ECS teams to confirm reported audit issues and perform FAIR quantitative risk assessments </li><li>Drafting responses (Action Plans) to address valid audit observations </li><li>Manage ECS Product Areas progress toward timely completion of action plans </li><li>Find opportunities to improve team processes to better support ECS Product Areas </li><li>Manage ECS Risk Acceptances </li><li>Maintain and make use of metrics that support various reports and critical meetings </li><li>Partner w/ ECS Product Areas to gain in-depth understanding of roadmaps, backlogs, etc. </li></ul><h4>Education and Experience</h4><ul><li>Bachelor’s degree (or equivalent experience) in technology, computer science, or engineering strongly preferred </li><li>5+ years’ experience in cybersecurity risk management, technology operations, system analysis, and/or project management </li><li>Certification a plus: CISSP (Information Systems Security Professional), CEH (Certified Ethical Hacker), CISA (Certified Information Systems Auditor) </li></ul><h4>Dynamic Working</h4>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

Cybersecurity Consultant (Internal Audit Facilitator)

<h4>Cybersecurity Consultant (Internal Audit Facilitator)</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Sr. Cybersecurity Consultant (Regulatory &amp; Audit) to work in Fidelity’s Enterprise Cybersecurity division in Boston, MA!<h4>The Team</h4>The Enterprise Cybersecurity (ECS) Regulatory &amp; Audit team helps ECS and corporate partners manage firm-wide cybersecurity risk by providing key support services. As part of Cyber Regulatory &amp; Audit, the ECS Internal Audit Engagement (IAE) team supports 25-30 internal audits annually. IAE seeks to reduce cyber risk through improved engagement and partnership with ECS Product Areas and Audit to ensure alignment, transparency, and efficiency throughout pre-audit, active audit, and post-audit efforts.<h4>The Role</h4>The ECS Internal Audit Engagement (IAE) team is seeking a hard-working and expert cybersecurity risk professional to support and partner with ECS Product Areas and Fidelity Corporate Audit. The role requires steadfast collaboration throughout the three phases of audit engagement: pre-audit (roadmap alignment, pre-audit control risk gap assessments, trend/theme analysis), active audit (risk quantification, drafting action plans, facilitating risk acceptances), and post-audit (action plan closure, reporting and metrics).<h4>The Expertise and Skills You Bring</h4><ul><li>Proven Risk Management and Mitigation experience </li><li>Strong Risk, Process, Cyber Threat Analysis, and Control Gap Assessment skill </li><li>Broad knowledge of cybersecurity threats and tactics </li><li>Understanding of NIST Cybersecurity Framework standards and practices, COBIT 5 </li><li>Knowledge of Operations &amp; Technology (identity &amp; access management; physical/personnel security; security ops assessments), Information Risk Management (vendor risk management; cloud computer security; data management), Software Development Process and application security. </li><li>Understanding of FAIR (Factor Analysis of Information Risk) cyber risk framework </li><li>Familiarity with Archer GRC, Jira, and ServiceNow </li></ul><h4>General Business Skills</h4><ul><li>Experience working as corporate/internal auditor or working with corporate audit function </li><li>Analyst mentality to deep dive into audit findings to understand and communicate risks and appropriate responses </li><li>Highly motivated, self-directed, independent problem solver with attention to detail. </li></ul><h4>Responsibilities</h4><ul><li>Partner with internal teams to identify ECS control gaps </li><li>Partner with Audit and ECS teams to confirm reported audit issues and perform FAIR quantitative risk assessments </li><li>Drafting responses (Action Plans) to address valid audit observations </li><li>Manage ECS Product Areas progress toward timely completion of action plans </li><li>Find opportunities to improve team processes to better support ECS Product Areas </li><li>Manage ECS Risk Acceptances </li><li>Maintain and make use of metrics that support various reports and critical meetings </li><li>Partner w/ ECS Product Areas to gain in-depth understanding of roadmaps, backlogs, etc. </li></ul><h4>Education and Experience</h4><ul><li>Bachelor’s degree (or equivalent experience) in technology, computer science, or engineering strongly preferred </li><li>5+ years’ experience in cybersecurity risk management, technology operations, system analysis, and/or project management </li><li>Certification a plus: CISSP (Information Systems Security Professional), CEH (Certified Ethical Hacker), CISA (Certified Information Systems Auditor) </li></ul><h4>Dynamic Working</h4>At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.<h4>Company Overview</h4>Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity TalentSource’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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